Support Desk

Documentation



Support Ticket System

Use our Support Ticket System to report your questions, bugs and feedback with QPS software products. To access the Support Ticket System requires registration and in return you will receive a Username and Password. Once logged in, you will be able to add new support tickets and to monitor your existing support tickets and those created by other staff in your organisation. Our Support Ticket System will automatically send an update by e-mail in case of a change to a support ticket. See QPS Support Ticket System page for more information.

Equipment Space

The equipment space contains links to drivers for your setup in QINSy as well as specific information related to each of these supported manufacturers. To find a driver for your QINSy setup click on the manufacturer link to find the system, corresponding driver, specific manufacturer workflows and other useful links related to each specific system.






Telephone

You can contact our Support engineers during office hours, Monday-Friday, on the following numbers:

LOCATION

TELEPHONE NUMBER

CENTRAL EUROPEAN TIME

EASTERN DAYLIGHT TIME

(North America)

Zeist, The Netherlands

+31 (0)30 6941 220

0830 - 1700 0230 - 1100
Banbury, United Kingdom +44 (0)1295 276950 0900 - 1800 0300 - 1200
Fredericton NB, Canada +1 (833) 243-8777 1300 - 2200 0700 - 1600
Portsmouth NH, United States +1 (833) 243-8777 1400 - 2300 0800 - 1700


E-mail

Please use the QPS Support Ticket System or contact us via telephone.


TeamViewer

The Support Department can also assist you via TeamViewer. Download TeamViewer and call the Support Department for further instructions.




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